Terms & Conditions

Using 399dbt Terms & Conditions

Please read these Terms and Conditions carefully before using the 399dbt Platform. All rules regarding accounts, betting, payments, and bonuses are clearly outlined here.

Last Updated: January 2026

Terms & Conditions Key Points

Essential information every 399dbt user should know

Account Registration

Each individual may only register one account. Users under the age of 18 are not permitted to open an account.

Bonuses & Promotions

Each bonus has its own wagering requirements. Reading the relevant terms and conditions before claiming any bonus is mandatory.

Deposits & Withdrawals

Transactions can be made via bKash, Nagad, and Rocket. Identity verification (KYC) must be completed for withdrawals.

Security & Privacy

Your data is protected with SSL encryption. Maintaining the security of your account is your own responsibility.

Prohibited Activities

Accounts involved in fraud, multi-accounting, bonus abuse, or hacking attempts will be suspended immediately.

Responsible Gaming

Betting is for entertainment. Use deposit limits and self-exclusion tools to keep your play in check.


Important Notice: By using the 399dbt website or app, you confirm that you have read and agreed to these Terms and Conditions in full. If you object to any of these terms, please refrain from using the Platform.

1 General Terms & Conditions

399dbt (hereinafter referred to as the "Platform") is an internationally licensed online betting and gaming service. These Terms and Conditions constitute a legally binding agreement between the Platform and its users. By accessing the 399dbt website or mobile app, or by creating an account, you are deemed to have accepted and agreed to these Terms and Conditions.

399dbt reserves the right to update these Terms and Conditions at any time. A notice will be posted on the homepage when changes are made. Continued use of the Platform following any update constitutes acceptance of the revised terms. We recommend checking this page regularly.

399dbt is strictly for individuals of legal age (18+). Users residing in countries or regions where online gaming is prohibited by law are not permitted to use this Platform. It is the sole responsibility of each user to comply with the laws applicable in their jurisdiction.

2 Account Registration & Verification

To register an account on 399dbt, you must provide accurate and truthful information in the registration form. Accounts created with false information may be suspended at any time, and the account balance may be forfeited.

  • Each individual may only Single Account Only per person. Opening or attempting to open multiple accounts from the same device, IP address, or payment method will be treated as multi-accounting.
  • The name, date of birth, and mobile number provided at registration cannot be changed at a later date.
  • It is the user's responsibility to keep their account password confidential. You must not allow any other person to access your account.
  • KYC verification must be completed before making a withdrawal — a copy of your national ID card or passport is required.
  • Account registration is not permitted for individuals under 18 years of age.

Any attempt to register an account on behalf of a minor is considered a serious violation and will result in all associated accounts being closed.

3 Deposit & Payment Policy

399dbt supports Bangladesh's most popular mobile payment methods. You can easily fund your account via bKash, Nagad, and Rocket. Key things to know about deposits:

  • Minimum Deposit Amount BDT 200 (Two hundred BDT).
  • Deposited funds are generally 5–15 minutes will be credited to the account. If there is any delay, please contact support.
  • No processing fee is charged on deposits.
  • Only payment methods registered in your own name may be used. Deposits made from another person's mobile banking account may be cancelled.
  • 399dbt does not currently support cryptocurrency or foreign card payments.

If you experience any issues after making a deposit, please save a screenshot of the transaction and submit it to our 24/7 support team. Issues are typically resolved within 1–2 business days.

4 Withdrawal Policy

Withdrawals on 399dbt are straightforward and fast. However, certain conditions must be met to ensure the security and transparency of the Platform:

  • Before making a withdrawal, you must KYC Verification must be completed.
  • Withdrawal requests are typically 15–30 minutes to process. During peak hours, this may take up to 24 hours.
  • Minimum Withdrawal Amount BDT 500
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Winnings derived from bonuses are subject to the applicable wagering requirements before withdrawal.
  • In cases of suspicious activity, withdrawals may be temporarily held pending verification.

399dbt charges no hidden fees on withdrawals. What you see is what you get.

5 Bonus & Promotional Offers

399dbt offers a range of attractive bonuses for both new and regular users. Each bonus comes with its own terms, which must be read before claiming:

  • Welcome Bonus: New users receive a 150% bonus on their first deposit. To withdraw this bonus, a specified wagering multiple of the combined deposit and bonus amount must be met.
  • Reload Bonus: A minimum deposit requirement applies for the weekly reload bonus.
  • Cashback Offer: After a specified wagering amount, a percentage of net losses is returned as cashback.
  • Multiple bonuses cannot be claimed simultaneously unless explicitly stated in the promotion details.
  • Bonuses that reach their expiry date are automatically cancelled.
  • 399dbt reserves the right to close any account found to be abusing bonuses.

399dbt reserves the right to modify or cancel any bonus offer at any time. In the event of any bonus-related dispute, 399dbt's decision shall be final.

6 Betting Rules

The following rules apply to all betting activity on 399dbt and are binding for all users equally:

  • Once a bet is confirmed, it cannot be modified or cancelled.
  • 399dbt reserves the right to void bets placed at abnormal odds due to technical errors.
  • If a match is postponed or cancelled, the stake for that bet will be refunded, unless different rules apply under International Betting Rules.
  • Live betting uses real-time odds. 399dbt is not responsible for any discrepancies caused by network delays.
  • Maximum bet amounts may vary depending on the event and market.

Separate detailed rules apply to each section — Sports Betting, Casino, Slots, and Fish Game. These can be found on the respective section pages.

7 Prohibited Activities

Involvement in any of the following activities will result in immediate account closure and possible balance forfeiture:

  • Opening or operating multiple accounts.
  • Abusing the bonus system (e.g., claiming bonuses under multiple identities).
  • Attempting to manipulate the platform's software or game outcomes.
  • Using the Platform for money laundering or any other illegal financial transactions.
  • Attempting to steal another user's information or gain unauthorized access to their account.
  • Operating an account on behalf of a minor.
  • Bets linked to match-fixing or manipulation of game results.

In cases of serious violations, 399dbt reserves the right to share relevant information with the appropriate authorities.

8 Privacy & Data Protection

399dbt takes the privacy of your personal information extremely seriously. Any data we collect is used solely for the purposes of providing our services, verifying identity, and preventing fraud. Your information is never sold or shared with third parties.

We use cookies and tracking technologies to improve your experience on the Platform. For more details, please see our Privacy Policy Read.

We strongly recommend enabling two-factor authentication to keep your account secure. Never share your login credentials with anyone.

9 Responsible Gaming

399dbt believes that gaming and betting are a form of entertainment — never a solution to financial problems. We are committed to responsible gaming and offer a number of features to support our users' wellbeing and financial safety:

  • Deposit Limit: Option to set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Option to temporarily disable your account for a set period of time.
  • Reality Check: Notifications to remind you how long you have been playing.
  • Permanent Exclusion: You may permanently close your account at any time.

If you notice signs of gaming addiction, we recommend seeking professional help. For more information, please visit our Responsible Gaming Page View.

10 Account Closure & Suspension

Users may request account closure at any time. Any remaining balance will be eligible for withdrawal, provided KYC has been completed.

399dbt may suspend or close an account without prior notice under the following circumstances:

  • For breaching any provision of these Terms and Conditions.
  • Upon evidence of fraud or suspicious activity.
  • Upon receipt of an order from a court or regulatory authority.
  • If the account has been inactive for an extended period (over 12 months).
  • If the account holder is found to be a minor.

If a balance remains in a closed account and the closure was not due to a violation, the balance will be returned after verification.

11 Terms Update Policy

399dbt reserves the right to modify these Terms and Conditions, in part or in full, at any time. Users will be notified via a homepage notice and in-app notification before any changes take effect.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. If you object to any changes, you will have the option to close your account.

The date of the most recent update is always displayed at the top of this page. Make it a habit to check back regularly.

12 Contact & Dispute Resolution

If you have any questions or feedback regarding these Terms and Conditions, please contact our support team. Our team is always ready to assist you.

  • Support Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Live Chat: Available after logging in to the platform

For any disputes or complaints, please contact our support team in the first instance. If the matter cannot be resolved through support, you may escalate it to 399dbt's licensing authority. In all dispute resolution proceedings, the English version of these Terms and Conditions shall serve as the definitive reference.


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