Gaming is for fun — not stress or harm. 399dbt believes every player can game safely and responsibly. Our responsible gaming policies and tools are here to help you play within the right limits.
Responsible Gaming features always available to you at 399dbt
Set your own daily, weekly, or monthly deposit limits. You'll never spend beyond your budget.
Set a session time limit to avoid playing for too long in one go. You'll receive an automatic notification when your set time is up.
Activate self-exclusion to step away from the platform for a set period — from 7 days up to permanent.
View your betting and gaming history at any time. It's a great way to understand your own spending patterns.
Need a short break? Use the cooling-off option for anywhere between 24 hours and 6 weeks to clear your head.
During long sessions, regular break reminders are sent to keep you aware and in control.
Responsible Gaming means keeping gaming or betting as a healthy form of entertainment — one that has no negative impact on your life, family, or finances. 399dbt believes every player has the right to know their limits and stick to them.
Online betting can be fun and exciting, but uncontrolled gaming can lead to addiction. 399dbt's responsible gaming program ensures our platform remains a place for entertainment — not stress or frustration. We follow international responsible gaming standards, and every policy we have is built with that goal in mind.
Many users in Bangladesh are new to online gaming platforms, which makes having the right information and the right tools even more important. 399dbt is fully committed to meeting that responsibility.
Please Note: Responsible gaming doesn't mean less fun — it means more enjoyment and peace of mind in the long run.
Many people don't realize when their gaming habits have crossed into problematic territory. Watch out for the following signs and seek help if needed:
If any of the above signs apply to you, please contact our support team today or activate the self-exclusion option.
Using the responsible gaming tools at 399dbt is simple. Just follow a few steps from your account settings to set your limits:
Log in to your 399dbt account and go to the profile menu.
Open the "Responsible Gaming" section in Settings. All limit-setting options are available there.
Set your preferred limits for any time frame — daily, weekly, or monthly.
Confirm your limits once set. Tightening takes effect immediately; loosening is subject to a 24-hour cooling-off period.
Tightening limits takes effect immediately, but increasing or removing a limit requires a 24-hour waiting period — this is in place for your protection.
Self-exclusion is an important safety tool. If you feel you need a break, use 399dbt's self-exclusion option. During this period, you will not be able to log in to the platform or receive any promotional communications.
If you attempt to open a new account during self-exclusion, 399dbt will try to detect it and close the account. This is a firm but necessary measure to protect you.
399dbt is strictly prohibited for users under the age of 18. We take every precaution to protect minors.
If you have children or teenagers at home, take the following steps:
If anyone under 18 creates or uses an account, that account will be closed immediately and all funds returned.
Gaming addiction is a real issue, and seeking help is not a sign of weakness — it takes courage. 399dbt is always here for you. Our support team speaks Bengali and handles every case with complete confidentiality.
If you or someone you know is struggling with a gaming problem, don't wait — take action today. Contact 399dbt support or activate self-exclusion directly from your account.
If you answer "yes" to more than 3 of the questions below, please seek support.
Do you often spend more time or money than you planned?
Do you bet more to try to win back money you've lost?
Is gaming causing problems in your family life?
Do you find it hard to stop gaming?
Do thoughts of gaming cross your mind while working or studying?
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Answers to the most frequently asked questions about responsible gaming